Senior Pensions Administrator | Job in North Yorkshire
Join our dynamic and forward-thinking team in Yorkshire and The Humber as a Senior Pensions Administrator! In this role, you will be responsible for managing complex pensions administration tasks, ensuring compliance with relevant regulations, and providing exceptional customer service to our clients. In this position, you will:
*Manage Complex Pension Administration
- : You will be in charge of a diverse portfolio of pension schemes, handling a wide range of administrative tasks with precision and efficiency. This includes processing contributions, maintaining scheme records, and preparing periodic reports.
- *Ensure Regulatory Compliance
- : Stay up-to-date with the latest pensions legislation and regulatory requirements. You will be responsible for ensuring that all schemes are administered in accordance with these regulations, minimizing risk and maximizing compliance.
- *Provide Excellent Customer Service
- : Act as a point of contact for our clients, handling their queries and requests professionally and promptly. Build strong relationships with our clients, understanding their unique needs, and providing tailored solutions.
- *Develop and Mentor Junior Team Members
- : Lead by example, sharing your knowledge and expertise with junior team members to help them grow and develop in their roles.
- *Contribute to Organisational Growth
- : Contribute to the continuous improvement of our pensions administration services, identifying opportunities for efficiency improvements and helping to implement new processes or systems as needed. If you are a highly organized and detail-oriented professional with strong communication skills a solid understanding of pensions administration, and a passion for delivering excellent customer service we would love to hear from you! Apply today to join our team in Yorkshire and The Humber as a Senior Pensions Administrator.
Skill Set
In this Senior Pensions Administrator role in Yorkshire and The Humber we seek a seasoned professional with an extensive skill set tailored for managing complex pensions administration tasks effectively. Here's what you can expect to bring to our team:
*Expertise in Pension Administration
- : Proven experience in managing pension schemes, including defined benefit, defined contribution, and hybrid plans. A solid understanding of associated legislation such as The Pensions Act 2004 and auto-enrolment regulations is essential.
- *Strong Analytical Skills
- : Ability to analyze and interpret complex data, identify trends, and make informed decisions regarding pensions administration.
- *Attention to Detail
- : Meticulousness in ensuring accuracy of calculations, documentation, and reporting with a focus on minimizing errors and maintaining high standards of quality.
- *Excellent Communication Skills
- : Capability to communicate effectively with pension scheme members, trustees, and other stakeholders, both verbally and in writing.
- *Advanced Computer Skills
- : Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint), as well as specialized pensions administration software. Familiarity with CRM systems is a plus.
- *Project Management Skills
- : Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines effectively.
- *Problem-Solving Ability
- : Capacity to identify issues proactively, develop strategies to address them, and implement solutions in a timely manner.
- *Qualification in Pensions
- : Chartered Insurance Institute (CII) Diploma in Pension Transfers and Other Secure Investments or equivalent is desirable but not essential.
- *Knowledge of Data Protection Regulations
- : Understanding of data protection principles as outlined by the General Data Protection Regulation (GDPR) is beneficial.
- *Strong Team Player
- : Ability to collaborate effectively with colleagues, contribute to a positive team environment, and support junior team members when needed.
- *Continuous Learning Mindset
- : Commitment to staying updated on pensions-related news, changes in legislation, and best practices in the industry.
Role Description
The role of the Senior Pensions Administrator is a crucial one within our team. This position offers an excellent opportunity for an experienced professional to make a significant impact in the administration of our pension schemes.
*Key Responsibilities: *
- Provide expert technical support and guidance on pensions-related matters, acting as a mentor to junior staff members.
- Manage the day-to-day running of the pension department, ensuring all tasks are completed accurately and within set timescales.
- Liaise with internal departments and external providers to gather information required for accurate and timely pension administration.
- Maintain up-to-date records, carry out complex calculations, prepare pension statements, and oversee the processing of pension payments.
- Contribute to the development and implementation of policies and procedures related to pensions, ensuring compliance with relevant laws and regulations.
- Provide excellent customer service to scheme members, addressing their queries promptly and professionally.
- Conduct regular reviews of the pension schemes to identify areas for improvement and implement changes where necessary.
- Keep abreast of industry developments, best practices, and legislative changes, ensuring our pensions administration remains efficient and effective.
*Qualifications & Skills: *
- Proven experience in a Pensions Administrator role with a demonstrated ability to manage complex pension-related tasks.
- Excellent technical knowledge of pensions with a strong understanding of relevant laws and regulations.
- Exceptional organizational skills with the ability to prioritize tasks effectively and meet deadlines consistently.
- Strong analytical skills with the ability to carry out complex calculations accurately.
- Excellent communication skills, both written and verbal with the ability to explain technical information clearly and concisely.
- Proficiency in using relevant software and systems for pensions administration.
- Ability to work independently and as part of a team, demonstrating leadership qualities when necessary.
- Commitment to maintaining high levels of confidentiality and data security. Join our dynamic and professional team in Yorkshire and the Humber where you can make a meaningful contribution to the administration of our pension schemes. We offer a competitive salary, comprehensive benefits package, and opportunities for career progression. Apply today!
Who We Are Looking For
We are a leading organisation based in Yorkshire and the Humber with a strong commitment to delivering exceptional service in the pensions sector. We are currently seeking a dynamic and experienced Senior Pensions Administrator to join our dedicated team.
*About the Role: *
As a Senior Pensions Administrator, you will play a crucial role in ensuring the efficient and accurate administration of our clients' pension schemes. Your responsibilities will include:
- Processing complex pension calculations and preparing accurate pension payments.
- Providing high-quality administrative support to our clients and responding to their queries promptly and professionally.
- Liaising with trustees, employers, and other stakeholders as necessary.
- Assisting in the development and implementation of administrative procedures and policies.
- Ensuring compliance with relevant legislation and regulatory requirements.
*About You: *
To be successful in this role, you will have:
- A proven track record in a Senior Pensions Administrator or similar role within the pensions sector.
- Excellent numerical skills and experience in complex pension calculations.
- Strong communication and interpersonal skills with the ability to build strong relationships with clients and stakeholders.
- High levels of accuracy and attention to detail.
- A good understanding of pensions legislation and regulatory requirements.
- The ability to work effectively as part of a team and independently.
*What We Offer: *
We offer a competitive salary a supportive working environment, and opportunities for professional development. If you are passionate about pensions, have a strong administrative background, and are looking for a challenging and rewarding role within a dynamic organisation we would love to hear from you. To apply for this exciting opportunity, please submit your CV and covering letter detailing why you believe you would be a great fit for our team. We are an equal opportunities employer and welcome applications from all suitably qualified candidates. No agencies please.
Hiring Motivation
Join our dynamic and forward-thinking team as a Senior Pensions Administrator in the heart of Yorkshire and The Humber! This is an exceptional opportunity for an experienced professional to take on a challenging role within one of the region's leading financial services organisations. In this role, you will be responsible for managing complex pensions administration tasks, ensuring compliance with regulatory requirements, and providing excellent customer service to our diverse client base. You will work closely with various departments within the organisation, contributing to the development and implementation of efficient processes that align with our strategic objectives. The successful candidate will have a strong understanding of pensions legislation, exceptional organisational skills, and the ability to handle multiple tasks effectively. They will possess excellent communication skills, both written and verbal, and have the ability to explain complex concepts in a clear and concise manner. Our organisation values diversity and inclusion, and we welcome applications from candidates of all backgrounds. We offer competitive remuneration packages, comprehensive training opportunities, and a supportive work environment that fosters professional growth. If you are passionate about pensions administration and seeking an opportunity to advance your career in a vibrant and innovative organisation, this role could be the perfect fit for you! Don't miss out on this exciting chance to join our team and make a significant impact in the pensions industry. Apply today and take the next step towards achieving your professional goals!
Daily Activities
In this role as a Senior Pensions Administrator within our team in Yorkshire and The Humber, you will be responsible for managing complex pension administration tasks and providing support to junior members of the team. Here's an overview of your daily activities:
*Pension Scheme Administration: *
You will administer defined contribution, defined benefit, and hybrid pension schemes. This includes maintaining accurate records, calculating benefits, preparing documentation for trustees or scheme members, and ensuring compliance with relevant legislation.
- *Team Management:
As a senior member of the team, you will supervise and guide junior administrators in their day-to-day tasks. This includes providing training, mentoring, and performance management. You will also work closely with other teams within the organisation to ensure smooth collaboration and service delivery.
- *Member Correspondence:
Responding promptly and professionally to queries from scheme members is crucial. You will handle a wide range of enquiries, from benefit calculations to transfer requests, ensuring all questions are answered accurately and in a timely manner.
- *Data Analysis and Reporting:
You will be responsible for collecting, analysing, and reporting data related to the pension schemes. This may include producing regular reports for trustees or senior management, identifying trends, and making recommendations based on your findings.
- *Compliance:
Ensuring compliance with pension legislation is a key part of this role. You will stay up-to-date with changes in pensions law and regulatory requirements, and ensure that our schemes remain compliant at all times.
- *Project Work:
From time to time, you may be involved in larger projects, such as scheme migrations or system updates. This will involve working closely with other teams and potentially third parties to deliver these projects on schedule and within budget.
- *Continuous Professional Development:
To maintain your expertise in this fast-evolving field, you are encouraged to attend relevant training courses, webinars, and conferences. You will also be expected to share your knowledge with the team, helping us all to develop our skills and stay current.
About the Company
Welcome to a dynamic and forward-thinking organisation based in Yorkshire and The Humber region. We are a leading provider of pension services, dedicated to helping individuals plan for their financial future with confidence and security. Our team is composed of dedicated professionals who bring a wealth of experience and expertise in the pensions industry. We pride ourselves on our commitment to excellence, innovation, and outstanding customer service. Our mission is to simplify complex pension matters, providing clear and actionable advice that empowers our clients to make informed decisions about their retirement plans. As part of our growth strategy we are currently seeking a Senior Pensions Administrator to join our team. This is an exciting opportunity for a passionate and experienced individual to contribute to our continued success and help shape the future of pension services in Yorkshire and The Humber. We offer a competitive salary, comprehensive benefits package, and opportunities for professional development and growth within the organisation. If you are a motivated self-starter with a strong background in pensions administration and a passion for delivering exceptional service we would love to hear from you. Join us on our journey towards transforming the pensions landscape and help secure a prosperous retirement for countless individuals across Yorkshire and The Humber. To apply for this position, please submit your resume and cover letter detailing your relevant experience and qualifications. We look forward to reviewing your application!
Additional Information
Job Designation: Senior Pensions Administrator
Work Hours: 32
Qualifications: Chartered Insurance Institute (Cii) Diploma In Pension Transfers And Other Securities, Proficiency In Using Microsoft Office Suite (Word, Excel, Powerpoint), Knowledge Of Data Protection Regulations As Outlined By The General Data Protection Regulation (Gdpr)