Senior Sales & Event Planner | Job in Vale Of Glamorgan

In this dynamic and challenging role within our team, you will be responsible for driving sales growth, managing events, and ensuring exceptional customer service.

Sales Management:

• Develop and execute strategic sales plans to achieve set targets.
• Identify new business opportunities and lead the sales process from prospecting to closing.
• Maintain strong, long-lasting client relationships by providing ongoing, personalized support.
• Collaborate with marketing and other departments to create sales strategies that grow brand awareness and generate leads.

Event Planning and Execution:

• Plan, organize, and execute events such as conferences, seminars, product launches, and team building activities.
• Negotiate contracts with vendors and venues while ensuring the best possible rates and services.
• Manage event budgets, coordinating all logistics, including but not limited to catering, decorations, audio-visual equipment, and transportation.
• Collaborate with internal teams to ensure seamless event execution that meets client expectations.

Customer Service:

• Provide exceptional customer service by responding promptly to inquiries, resolving issues, and ensuring client satisfaction throughout the sales process and event planning life cycle.
• Maintain comprehensive and organized records of client interactions and event details.
• Continuously seek ways to improve the customer experience, identifying areas for process improvement and sharing insights with team members.

Team Collaboration:

• Work collaboratively with internal teams such as marketing, operations, and finance to ensure seamless execution of sales strategies and events.
• Contribute to a positive and productive work environment by demonstrating professionalism, integrity, and accountability.
• Provide mentorship and guidance to junior team members where necessary.

Continuous Learning and Development:

• Stay up-to-date with industry trends, best practices, and new technologies that can improve sales performance and event execution.
• Actively seek out opportunities for personal and professional growth, participating in relevant training programs and workshops as needed. By excelling in this role, you will play a pivotal part in growing our organization, delivering exceptional events, and ensuring lasting client relationships.

Daily Responsibilities

As a Senior Sales & Event Planner within our dynamic organisation, your primary responsibilities will encompass the following key areas: Sales Strategy Development and Execution:

• Develop and implement sales strategies to meet or exceed established annual revenue targets for events and event-related services.
• Foster relationships with existing clients while identifying and pursuing new business opportunities.
• Collaborate with the marketing team to create compelling proposals, pitches, and presentations to win new business.

Event Planning and Coordination:

• Plan, coordinate, and execute events of varying sizes and complexities to ensure a seamless experience for clients and attendees.
• Manage event budgets, negotiate contracts with suppliers, and oversee the logistical aspects of event planning, such as venue selection, catering, and audiovisual requirements.
• Work closely with internal teams, including operations, marketing, and finance, to deliver events that meet the high standards expected by our clients.

Client Relationship Management:

• Build and maintain strong relationships with existing clients, understanding their needs and preferences to ensure repeat business and referrals.
• Serve as the primary point of contact for clients during the event planning process, managing their expectations and providing exceptional customer service.
• Collaborate with the sales team to identify cross-selling opportunities and upsell additional services to clients.

Performance Analysis and Reporting:

• Monitor and analyze sales performance data to identify trends, opportunities, and areas for improvement.
• Prepare regular reports on sales activities, revenue projections, and event metrics for internal stakeholders and management.
• Utilize insights gained from performance analysis to refine strategies and drive continuous improvement in sales and event execution.

Professional Skills

In this Senior Sales & Event Planner role, you will bring a combination of strategic thinking, exceptional organizational skills, and dynamic sales abilities to our team. The following professional skills are essential for success in this position:

*Strategic Planning and Management

• : Develop and execute event strategies that align with the organization's goals. Manage multiple events simultaneously, ensuring timely delivery while maintaining high-quality standards.

• *Sales Excellence

• : Drive sales growth by building strong, long-lasting customer relationships. Collaborate with internal teams to identify customer needs and tailor event offerings accordingly.

• *Project Management

• : Oversee the successful execution of events from conception to completion. Coordinate with various departments including marketing, operations, and logistics.

• *Customer Service

• : Deliver exceptional customer service at all times. Handle inquiries promptly and professionally, ensuring a positive experience for our clients.

• *Negotiation and Closing Skills

• : Negotiate contracts effectively, securing favorable terms for the organization while maintaining strong relationships with clients. Close deals efficiently and accurately.

• *Budgeting and Financial Management

• : Create and manage event budgets, ensuring financial targets are met or exceeded. Monitor costs and revenues throughout the event planning process.

• *Marketing Knowledge

• : Understand the principles of marketing to develop promotional strategies that maximize event attendance and engagement. Leverage various marketing channels to reach potential clients effectively.

• *Analytical Skills

• : Analyze data and trends related to events, sales, and customer behavior to make informed decisions and improve performance. Use this information to continually refine the organization's offerings.

• *Leadership

• : Lead a team of event planners, providing guidance, support, and feedback to ensure their success. Foster a positive work environment that encourages collaboration and continuous improvement.

• *Adaptability

• : Adapt quickly to changes in the events industry, staying current with new trends and technologies. Embrace challenges as opportunities for growth and learning.

Role Duties

In this dynamic and challenging role within our organization, the Senior Sales & Event Planner will play a pivotal part in driving sales growth and delivering exceptional events that exceed client expectations. The ideal candidate should possess a strong understanding of the event planning and hospitality industry, coupled with excellent organizational skills an adaptable approach, and a passion for delivering outstanding customer service.

• Develop and implement effective sales strategies to increase revenue from events and catering services, identifying opportunities for growth and expansion.
• Maintain and grow a portfolio of high-value clients through regular communication, understanding their needs, and providing tailored solutions.
• Collaborate with the marketing team to generate leads and create targeted campaigns to attract new business.
• Negotiate contracts, terms, and conditions for events while ensuring profitability and customer satisfaction.
• Maintain accurate records of sales activities, forecasts, and performance using our CRM system.
• Conduct market research to stay informed about industry trends, competitor offerings, and client preferences.
• Plan, coordinate, and execute a diverse range of events, including conferences, seminars, weddings, and social gatherings, ensuring smooth delivery from start to finish.
• Liaise with various departments within the organization to ensure all event elements are coordinated, from catering to audio-visual support, decor, and entertainment.
• Manage venue selection, booking, and contracts on behalf of clients while considering their specific requirements and preferences.
• Collaborate with external vendors to secure the best possible rates for event services and amenities.
• Develop comprehensive event budgets and manage financial aspects, ensuring all events are delivered within budget.
• Coordinate with the operations team to set up venues according to the agreed-upon event plans, including arranging furniture, equipment, and decorations.
• Oversee the delivery of exceptional customer service during events, managing any issues or emergencies that may arise professionally and promptly.
• Conduct post-event reviews to gather client feedback, identify areas for improvement, and share best practices with the team. By excelling in this role, you will have a significant impact on our organization's success while gaining valuable experience in sales, event planning, and client management within the thriving Welsh hospitality industry. We look forward to your application!

Compensation and Benefits

As a valued member of our team we offer a competitive salary package for the role of Senior Sales & Event Planner. The specific salary range will be discussed during the interview process and is commensurate with your experience, skills, and qualifications. In addition to the base salary, there is an opportunity for performance-based bonuses. Our commission structure rewards high-performing individuals who excel in their sales targets and event planning responsibilities. The exact details of the commission structure will be explained during the interview process. We believe that taking care of our team members is essential to our success. As a Senior Sales & Event Planner, you'll enjoy a comprehensive benefits package designed to support your overall well-being:

*Healthcare Coverage

• : We offer comprehensive medical, dental, and vision insurance plans to ensure that you and your family stay healthy.

• *Retirement Plan

• : To help you prepare for the future we provide a 401(k) retirement plan with matching contributions.

• *Paid Time Off

• : Enjoy work-life balance with generous paid time off (PTO), including vacation days and sick leave.

• *Professional Development

• : We invest in your growth through ongoing training, workshops, and conferences to help you advance your skills and career.

• *Flexible Work Schedule

• : Enjoy a flexible work schedule that allows for remote work and customizable hours.

• *Employee Assistance Program (EAP)

• : Our EAP offers confidential counseling services, legal assistance, and financial guidance to help you navigate life's challenges.

• *Employee Perks

• : Take advantage of exclusive perks such as employee discounts on products and services, gym membership reimbursement, and team-building events. We are committed to providing a supportive and rewarding work environment for our employees. If you have any questions about the compensation and benefits package during the interview process, please don't hesitate to ask! We look forward to discussing this exciting opportunity with you.