Service Engineer | Job in West Sussex

Welcome to an exciting opportunity with our dynamic team! We are currently seeking a skilled and dedicated Service Engineer to join us in the South East region. As a Service Engineer, you will play a vital role in maintaining and repairing our products at customer sites. Your technical expertise and problem-solving skills will be instrumental in ensuring that our customers' equipment operates efficiently and effectively. Key Responsibilities:

• Install, maintain, troubleshoot, and repair complex systems and equipment as needed.
• Provide onsite technical support to customers, ensuring high customer satisfaction.
• Collaborate with internal teams to resolve technical issues and improve product quality.
• Maintain accurate records of service calls and product installations.
• Stay updated with the latest industry trends and technologies to enhance service delivery.
• Participate in training programs to acquire new skills and knowledge. Qualifications:
• A relevant technical qualification (e.g., BTEC, HND, or Degree) in Electrical, Mechanical, or Electronic Engineering.
• Proven experience as a Service Engineer in a similar role.
• Strong technical skills and the ability to troubleshoot complex problems.
• Excellent communication and interpersonal skills.
• A valid driving license is essential due to travel requirements.
• Ability to work flexible hours, including weekends, when required.
• Proficiency in using various diagnostic tools and software. We offer a competitive salary, comprehensive benefits package, ongoing training opportunities, and a supportive work environment. If you are passionate about engineering, enjoy problem-solving, and thrive on customer satisfaction we would love to hear from you! Apply today to join our team and start an exciting new chapter in your career. Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all qualified candidates regardless of race, color, national origin, gender, age, religion, disability, sexual orientation, or any other protected factor.

Competencies

As a Service Engineer within our organization, you will be expected to possess and demonstrate the following key competencies:

• Proficient in servicing, maintaining, and repairing a variety of electrical and mechanical equipment.
• Strong understanding of electrical systems, electronics, hydraulics, pneumatics, and related technology.
• Ability to troubleshoot problems and diagnose faults efficiently.
• Knowledge of preventative maintenance procedures and practices.
• Demonstrate effective problem-solving skills with an ability to think critically and find practical solutions.
• Make sound decisions under pressure, balancing multiple priorities effectively.
• Show flexibility in adapting to new situations or equipment as they arise.
• Strong written and verbal communication skills with an ability to explain complex technical issues clearly and concisely.
• Build strong relationships with clients, providing excellent customer service.
• Collaborate effectively with team members, fostering a positive and productive work environment.
• Manage time efficiently to meet project deadlines and prioritize tasks effectively.
• Maintain accurate and up-to-date records of all service calls, repairs, and maintenance activities.
• Contribute to the continuous improvement of our organization's processes and procedures.
• Prioritize safety in all aspects of your work, adhering strictly to safety regulations and guidelines.
• Provide guidance on safe practices to clients where necessary.
• Demonstrate a proactive approach to identifying potential hazards and implementing corrective actions. By joining our team as a Service Engineer, you will have the opportunity to grow professionally while making valuable contributions to our organization's success. We value diversity and encourage applications from candidates of all backgrounds. If you are passionate about your work, enjoy problem-solving, and thrive in a fast-paced environment we would love to hear from you.

Candidate Requirements

We are seeking a dedicated and experienced Service Engineer to join our dynamic team in the South East region. The successful candidate will be responsible for maintaining, repairing, and servicing a variety of equipment at client sites.

*Responsibilities: *

• Perform preventative maintenance on equipment to minimize downtime and ensure optimal performance.
• Diagnose and repair faults in mechanical, electrical, or electronic systems.
• Collaborate with our customers to understand their needs and provide solutions that maximize the lifespan of their equipment.
• Document all service activities and keep accurate records for future reference.
• Maintain a high level of product knowledge and stay updated on new technologies, tools, and industry trends.
• Work collaboratively with our regional team to ensure efficient service delivery across the region.
• Participate in ongoing training programs to enhance technical skills and stay current with equipment updates.

*Qualifications: *

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field is preferred but not required for candidates with extensive experience.
• Proven experience as a Service Engineer, Field Service Engineer, or similar role within the manufacturing industry.
• Strong knowledge of industrial machinery and equipment repair and maintenance.
• Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
• Valid driver's license and clean driving record required.
• Ability to travel as needed within the South East region (travel expenses will be covered by the organization).
• Strong communication skills, both written and verbal with an emphasis on clear and concise technical explanations.
• Proficiency in using service management software or similar tools is a plus.
• Ability to work flexible hours, including some weekends, as needed to accommodate client schedules.
• A strong commitment to safety with the ability to adhere to all relevant health and safety regulations at all times. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth within our organization. If you are passionate about engineering, dedicated to delivering excellent service, and excited about working in a collaborative team environment we would love to hear from you!

Job Benefits

As a valued member of our team we offer a comprehensive benefits package designed to support your professional and personal growth. Here are some of the perks you can expect:

*Competitive Salary

• : We believe in rewarding hard work and dedication with a competitive salary that aligns with industry standards.

• *Comprehensive Health Benefits

• : Maintain your well-being with our comprehensive health benefits package, including medical, dental, and vision coverage.

• *Retirement Savings Plan

• : Secure your future with our retirement savings plan, designed to help you save for the long term.

• *Professional Development Opportunities

• : We encourage continuous learning and growth. You'll have access to a variety of training programs, workshops, and conferences to sharpen your skills and explore new areas of expertise.

• *Paid Time Off

• : Balance your work life with your personal life through our generous paid time off policy, ensuring you have the opportunity to recharge and pursue hobbies outside of work.

• *Employee Assistance Program (EAP)

• : Dealing with personal challenges? Our EAP provides confidential counseling services, legal and financial resources, and work-life support for you and your family.

• *Flexible Work Schedule

• : We understand the importance of work-life balance. When possible we offer flexible work schedules to help you manage your time effectively.

• *Employee Recognition Programs

• : Your contributions matter! We celebrate successes through various recognition programs and team events.

• *Collaborative Work Environment

• : Join a team that values collaboration, open communication, and mutual respect. We believe in working together to achieve our shared goals.

• *Company-Provided Tools and Equipment

• : Stay equipped with the latest tools and equipment necessary for your role as a Service Engineer. We are an equal opportunity employer and encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, veteran status, or any other legally protected status.