SHSCT_Admin Support_Band 3 | Job in Lancashire

Welcome to an exciting opportunity within our dynamic and caring organization! We are currently seeking a highly motivated and dedicated individual to join our team as an SHSCT_Admin Support_Band 3. This role is crucial in ensuring the smooth operation of our Services for Adults with Complex Needs (SHSCT) department, providing administrative support that directly contributes to the well-being and care of those we serve.

*Why Join Us? *

• *Making a Difference:

Your work will have a direct impact on the lives of adults with complex needs offering them compassionate care and fostering their independence.

• *Growth Opportunities:

We value personal and professional growth, providing ample opportunities for learning, development, and career advancement within our organization.

• *Collaborative Environment:

Our team is diverse, supportive, and dedicated to our shared mission. You'll work alongside professionals who are passionate about delivering exceptional care.

• *Work-Life Balance:

We recognize the importance of a healthy work-life balance and strive to create an environment that promotes this offering flexible working arrangements where possible.

• *Competitive Benefits Package:

In addition to a competitive salary we offer a comprehensive benefits package designed to support your overall wellbeing, including pension schemes, health insurance options, and generous holiday allowances.

*Key Responsibilities: *

• Provide administrative support to the SHSCT team, ensuring smooth operation of the department.
• Manage and maintain accurate records, files, and databases.
• Assist with scheduling appointments, coordinating meetings, and managing calendar systems.
• Support the preparation of reports, correspondence, and other documents as required.
• Collaborate effectively with internal and external stakeholders to ensure efficient service delivery. If you share our passion for providing exceptional care and are ready to make a difference in people's lives we encourage you to apply for this rewarding opportunity. Join us in making a real impact on the community and embark on a fulfilling career journey within our organization!

Overview

Welcome to an exciting opportunity within our organization! We are currently seeking a dedicated and skilled SHSCT_Admin Support_Band 3 professional to join our dynamic team in the North West region. In this role, you will be responsible for providing essential administrative support to our Service Improvement Team, ensuring smooth and efficient operation of day-to-day activities. This is an excellent chance to leverage your organizational skills, attention to detail, and commitment to high-quality service in a supportive and collaborative work environment. Key Responsibilities:

• Maintaining accurate and up-to-date records for the Service Improvement Team.
• Coordinating and scheduling meetings, including arranging venues, preparing agendas, and taking minutes.
• Liaising with both internal and external stakeholders to gather information and support team projects.
• Assisting in the preparation of reports, presentations, and correspondence as required.
• Managing office supplies and ensuring the smooth running of our administrative systems.
• Providing general administrative support to the Service Improvement Team as needed. To be successful in this role, you will have:
• Proven experience in an administrative support role, ideally within a healthcare or social care setting.
• Strong organizational skills with the ability to prioritize and manage multiple tasks effectively.
• Excellent communication and interpersonal skills with the ability to build relationships both internally and externally.
• Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint).
• A flexible approach to work with the ability to adapt to changing priorities.
• A commitment to maintaining confidentiality and handling sensitive information responsibly. We offer a supportive working environment where professional development is encouraged and valued. This is an excellent opportunity for anyone looking to further their career in administrative support within the healthcare sector. If you are passionate about administration, dedicated to high-quality service, and eager to join a dynamic team we would love to hear from you! Please submit your application as soon as possible, as we will be reviewing applications on a rolling basis. We look forward to learning more about your skills and experiences!

Role Insights

In this dynamic and rewarding role as an Admin Support within the SHSCT (Social Housing Sector Customer Transformation) team, you will be an integral part of our organisation's mission to deliver exceptional services that transform lives. This Band 3 position offers a fantastic opportunity for an organised, dedicated professional to make a significant impact within the social housing sector.

• *Administrative Duties

• : Manage and maintain accurate records, documents, and filing systems ensuring they are easily accessible for the team.

• *Communication

• : Liaise with internal departments, external agencies, and clients professionally, effectively, and promptly via phone, email, or face-to-face communication.

• *Meeting Support

• : Prepare agendas, minutes, and action points for meetings, and arrange meeting facilities as required.

• *Process Improvement

• : Contribute to the continuous improvement of administrative processes within the team, aiming for increased efficiency, reduced waste, and improved service quality.

• *Data Management

• : Support the team in data entry, analysis, and management tasks ensuring accuracy and completeness at all times.

• *Organisational Skills

• : Exceptional organisational skills are essential for managing multiple tasks and priorities simultaneously.

• *Communication

• : Excellent written and verbal communication skills with the ability to adapt your style to different audiences.

• *Attention to Detail

• : A keen eye for detail is crucial for maintaining accurate records, documents, and data within the team.

• *Teamwork

• : Ability to work collaboratively as part of a team, supporting colleagues in their roles while seeking ways to improve overall team performance.

• *Adaptability

• : Readiness to adapt quickly to changing priorities, new tasks, or challenges that may arise during your role. Embark on an exciting journey with us where you'll not only be a vital cog in our organisation but also contribute to the betterment of the communities we serve. Join us as an Admin Support in SHSCT and make a real difference!

Professional Skills

In this section we will highlight the essential professional skills required for the SHSCT_Admin Support_Band 3 role within our organization:

*Excellent Administrative Skills: *

The successful candidate will possess strong administrative abilities, including proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint), email management, and maintaining accurate records.

• *Communication Skills:

Clear, concise, and professional communication is vital for this role. You should be able to communicate effectively with colleagues, clients, and service users both verbally and in writing.

• *Organizational Skills:

The ability to prioritize tasks efficiently and manage multiple responsibilities simultaneously is crucial. This role will require strong organizational skills to ensure the smooth running of our administrative functions.

• *Attention to Detail:

Precision and accuracy are essential in this role, as you may be responsible for handling sensitive data and documents. A keen eye for detail will help minimize errors and ensure consistency.

• *Teamwork:

Collaboration is at the heart of our organization's success. You should be able to work effectively as part of a team, contribute ideas, and assist colleagues when needed.

• *Customer Service Orientation:

Providing excellent customer service is key in this role. You will be expected to handle queries and requests professionally, promptly, and courteously.

• *Problem-Solving Skills:

Occasionally, you may encounter issues or challenges that require a swift and effective solution. Strong problem-solving skills are necessary for overcoming these obstacles and ensuring our administrative functions continue to run smoothly.

• *Adaptability:

The ability to adapt to new situations and changes is essential in today's dynamic work environment. You should be able to learn quickly, embrace change, and apply your skills effectively in different scenarios.

• *Integrity and Confidentiality:

Maintaining the confidentiality of sensitive information and upholding our organization's values and principles are fundamental expectations for this role.

• *Initiative and Proactivity:

Taking the initiative to complete tasks, anticipate problems, and proactively find solutions demonstrates your commitment to contributing positively to our team. By possessing these professional skills, you will be well-equipped to excel in the SHSCT_Admin Support_Band 3 role within our organization. We look forward to receiving applications from candidates who embody these attributes and are excited about joining our team.

Ideal Candidate Profile

Ideal Candidate Profile for SHSCT_Admin Support_Band 3

*Job Title: *

SHSCT_Admin Support_Band 3

*Location: *

North West, United Kingdom

*About the Role: *

We are seeking a highly motivated and dedicated Administrative Support professional to join our team in the North West. The successful candidate will provide administrative support to multiple departments within our organisation, ensuring smooth and efficient service delivery.

*Key Responsibilities: *

• Maintain accurate and up-to-date records, filing systems and databases as required
• Prepare correspondence, reports, invoices, and other documents as necessary
• Manage diaries and appointments for department heads and key personnel
• Coordinate meetings, conferences, and events, including arranging travel and accommodation where necessary
• Support the team in various administrative tasks, such as document scanning, photocopying, and faxing
• Respond to incoming queries from clients or staff in a timely and professional manner
• Collaborate with other departments to ensure efficient service delivery

*Qualifications and Skills: *

• Proven experience in an administrative role, preferably within the healthcare sector
• Excellent organisational skills with the ability to prioritise tasks effectively
• Strong written and verbal communication skills
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint)
• Ability to work independently and as part of a team
• High level of attention to detail and accuracy
• Flexibility to adapt to changing priorities and workloads
• Understanding of confidentiality and data protection principles

*Personal Attributes: *

• Strong work ethic with a commitment to providing high-quality service
• Proactive approach to problem-solving
• Positive attitude, even in challenging situations
• Ability to maintain confidentiality at all times
• Flexibility to work outside of normal office hours when necessary

*Why Join Us? *

By joining our team, you will have the opportunity to contribute to the provision of vital healthcare services within our community. We offer a supportive and inclusive working environment, opportunities for professional development, and a competitive benefits package. If you are passionate about making a difference and thrive in a fast-paced, dynamic environment we would love to hear from you!

*Application Process: *

To apply, please submit your CV and covering letter detailing why you believe you would be suitable for this role. Please include references if available. Shortlisted candidates will be contacted for an interview. We are committed to promoting equality of opportunity and encourage applications from all sections of the community. Disability Confident Employer - we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

*Note: *

Only shortlisted candidates will be contacted. This job advertisement is designed to give you an understanding of the role and not a comprehensive list of tasks, duties or responsibilities. It does not form a contract of employment. The organisation reserves the right to amend or remove any part of this job description following consultation with the post holder.

About the Company

About the Company Welcome to our esteemed organization a leading healthcare provider in the North West region. We are committed to delivering exceptional patient care and fostering a supportive work environment for our dedicated team of professionals. As part of our ongoing expansion we are seeking a talented and motivated SHSCT_Admin Support_Band 3 to join our dynamic team. Our organization is deeply rooted in the principles of integrity, collaboration, and innovation. We strive to create an inclusive culture where everyone feels valued, respected, and empowered to excel in their roles. Our success is a testament to the collective efforts and dedication of our exceptional staff members who work tirelessly to ensure the wellbeing and satisfaction of our patients. As an integral member of our team, the SHSCT_Admin Support_Band 3 will play a crucial role in supporting the smooth operation of our Specialist High Risk Screening and Clinical Assessment (SHSCT) department. The ideal candidate will possess strong administrative skills a keen eye for detail, excellent communication abilities, and a genuine passion for patient care. We offer competitive salary packages, comprehensive training programs, opportunities for professional growth, and a supportive work environment that encourages work-life balance. If you are ready to take the next step in your career and make a meaningful impact on the lives of our patients we invite you to apply for this exciting opportunity with us. We are an equal opportunity employer and welcome applications from all qualified individuals regardless of race, gender, ethnicity, religion, or national origin. Join us today and be a part of something truly special!

Job Routine

In the role of SHSST_Admin Support_Band 3 within our organization, your daily routine will be a blend of administrative tasks, customer service interactions, and collaboration with various teams to ensure smooth operations. Here's an outline of what you can expect:

• Arrive at the office, settle in, and prepare for the day ahead by checking emails and voicemails received overnight.
• Prioritize tasks based on urgency and importance, creating a to-do list for the day.
• Review meeting schedules and prepare any necessary materials or documents required for discussions.
• Provide administrative support to the team by managing appointment schedules, coordinating meetings, and preparing meeting packs.
• Liaise with internal and external stakeholders via phone calls, emails, or in person to address queries or requests.
• Assist with data entry, filing, and general office administration as required.
• Take a break from work for lunch, recharge, and prepare for the afternoon tasks ahead.
• Continue with administrative duties, such as managing correspondence, updating records, or organizing documents.
• Support ad-hoc projects as assigned by your line manager or team members.
• Collaborate with colleagues to troubleshoot any issues that may arise during the day.
• Wrap up any incomplete tasks and ensure all necessary documents are filed or saved appropriately.
• Prepare for tomorrow's tasks by organizing your workspace, updating your to-do list, and setting any reminders as needed.
• Review the day's activities and make note of any lessons learned that could be applied to improve future performance.