Supported Living Manager | Job in South Yorkshire

Job Summary Title: Supported Living Manager Location: Yorkshire and The Humber About Us: We are a leading organization dedicated to enhancing the lives of individuals with learning disabilities and mental health needs. Our mission is to provide exceptional support services that empower our service users to live fulfilling, independent lives. We take great pride in our values-driven approach, fostering an environment of inclusivity, respect, and empathy. Role Overview: As a Supported Living Manager, you will lead our supported living teams in Yorkshire and The Humber, ensuring the delivery of high-quality care and support to our service users. You will work collaboratively with internal and external stakeholders to develop and implement effective support plans that promote independence, choice, and wellbeing. Key Responsibilities:

• Manage a team of Support Workers, providing guidance, coaching, and support for their professional development.
• Conduct regular service user reviews in partnership with service users, families, and other professionals, to ensure person-centered care plans are up-to-date and effective.
• Collaborate with the regional management team to drive continuous improvement within supported living services.
• Liaise with external agencies and professionals to ensure effective multidisciplinary working.
• Provide on-call support for out-of-hours emergencies, ensuring a timely and appropriate response.
• Ensure compliance with relevant policies, procedures, and regulations, including health and safety guidelines, safeguarding, and quality standards.
• Contribute to the organization's growth by identifying opportunities for new services and supporting service user transitions. Qualifications:
• A relevant qualification in Health and Social Care (Level 5 Diploma in Leadership and Management for Adult Care or equivalent) is essential.
• Proven experience of managing a supported living team with a focus on continuous improvement.
• Excellent communication skills, both written and verbal with the ability to engage effectively with service users, families, and professionals.
• A commitment to person-centered care with an emphasis on promoting independence, choice, and wellbeing.
• Knowledge of relevant policies, procedures, and regulations within the health and social care sector.
• A valid driving license and access to a vehicle for travel between services is desirable but not essential. Join our team and make a real difference in the lives of individuals with learning disabilities and mental health needs. We look forward to hearing from you!

Role Insights

In this exciting and challenging role as a Supported Living Manager within the Yorkshire and Humber region, you will join our dedicated team in making a significant impact on the lives of individuals with learning disabilities or autism. This rewarding opportunity offers a unique chance to shape the lives of those we support by fostering independence, self-worth, and personal growth. Responsibilities:

• Lead and manage a team of staff members, providing guidance, training, and development opportunities to help them excel in their roles.
• Oversee day-to-day operations within the supported living environment, ensuring high-quality care and support for each individual.
• Collaborate with families, carers, and other professionals to create and implement personalized support plans that meet the unique needs and aspirations of each person we support.
• Monitor and evaluate the effectiveness of support plans, making adjustments as necessary to ensure continuous improvement and progress.
• Maintain accurate records and reports regarding care plans, incidents, and staff performance in compliance with organisational policies and regulatory requirements.
• Foster a positive, inclusive, and supportive environment for both the individuals we support and your team members.
• Promote and model person-centered approaches to care and support, ensuring that each individual's choices, preferences, and rights are respected at all times.
• Collaborate with other teams within the organisation to share best practices, knowledge, and resources, contributing to our collective growth and success. Qualifications:
• Proven experience in a supervisory or management role within supported living, learning disabilities, or autism services.
• A relevant qualification in health and social care, social work, or another related field is desirable but not essential (as equivalent experience will be considered).
• Excellent interpersonal and leadership skills with the ability to motivate, guide, and develop a team of staff members.
• Strong organizational and time management skills with the ability to prioritize tasks effectively and manage resources efficiently.
• A commitment to person-centered approaches in care and support with a focus on empowering individuals to achieve their goals and aspirations.
• Good communication and listening skills with the ability to build positive relationships with individuals, families, carers, and other professionals.
• An understanding of relevant legislation, policies, and best practices related to supported living, learning disabilities, or autism services.
• A willingness to learn, grow, and adapt in response to changing circumstances and new challenges within the role. This is an outstanding opportunity for a passionate and dedicated individual to make a real difference in the lives of others while working as part of a supportive and collaborative team. If you share our commitment to excellence in care and support and are eager to embark on a rewarding journey we encourage you to apply today!

Professional Skills

In this role, you will be a vital member of our team responsible for leading and managing our supported living services in Yorkshire and The Humber. Your expertise, compassion, and commitment to improving the lives of vulnerable adults are highly valued. Here's an overview of the essential professional skills required for this position:

*Leadership and Management: *

You will be expected to lead, motivate, and manage a dedicated team of support workers. This involves overseeing day-to-day operations, ensuring high-quality service delivery, and managing performance in accordance with our policies and procedures.

• *Strong Communication Skills:

Effective communication is essential for building strong relationships with service users, their families, colleagues, and external agencies. You will need to listen actively, speak clearly, and write concisely to ensure understanding and collaboration across all levels.

• *Person-Centred Approach:

You will be responsible for implementing person-centred support plans that enable our service users to live as independently as possible. This requires a deep understanding of their needs, preferences, and aspirations.

• *Knowledge of Supported Living Regulations:

Familiarity with relevant legislation, regulations, and best practices is crucial. This includes the Care Act 2014, Mental Capacity Act 2005, and Safeguarding Vulnerable Groups Act 2006.

• *Problem-Solving Skills:

You will often need to address complex issues arising from the diverse needs of our service users. Your ability to analyze situations, develop solutions, and implement them effectively is key.

• *Continuous Learning and Development:

The supportive living sector is constantly evolving, so a commitment to ongoing learning and development is essential. This may involve attending training courses, staying abreast of new research, or participating in professional networking events.

• *Emotional Resilience and Empathy:

Working with vulnerable adults can be challenging emotionally. You must be able to remain calm under pressure, show empathy towards service users, and support your team through difficult times.

• *Organizational Skills:

Managing a supported living service requires strong organizational skills. This includes planning and prioritizing tasks effectively, meeting deadlines, and maintaining accurate records.

• *Collaborative Working:

You will need to collaborate effectively with various teams within our organization as well as external agencies to ensure the best possible outcomes for our service users.

• *Strong Ethical Values:

Our supported living services are built on a foundation of respect, dignity, and rights. As a Supported Living Manager, you will be expected to uphold these values in all your interactions with service users and colleagues.

Candidate Profile

In the heart of Yorkshire and The Humber region we are seeking a compassionate, experienced, and dedicated professional to join our team as a Supported Living Manager. This is an exciting opportunity for a dynamic individual who is passionate about supporting people with complex needs to live fulfilling lives in their communities.

*Role Overview: *

As the Supported Living Manager, you will be responsible for leading a dedicated team that provides high-quality support to our service users. You will oversee the day-to-day operations of our supported living services, ensuring they are delivered in line with our values and best practice guidelines. You will also play a key role in recruiting, training, and managing staff, as well as liaising with external agencies and families to ensure the best possible outcomes for those we support.

*Key Responsibilities: *

• Leading and developing a team of Support Workers to provide exceptional care and support to service users.
• Ensuring our services are delivered in line with our policies, procedures, and best practice guidelines.
• Conducting regular reviews of the support provided to ensure it is meeting the needs of our service users.
• Building strong relationships with service users, their families, and external agencies to ensure a holistic approach to care.
• Managing the day-to-day running of supported living services, including budgeting, staff rostering, and maintaining accurate records.
• Recruiting, training, and developing staff to ensure they have the skills and knowledge needed to provide high-quality support.
• Contributing to the development of our supported living services, including the design of new services or the improvement of existing ones.

*Skills and Experience: *

• Proven experience in a similar role within supported living services.
• Excellent leadership and management skills with a proven track record of developing and motivating teams.
• Strong knowledge of best practice guidelines for supporting people with complex needs.
• Excellent communication and interpersonal skills with the ability to build strong relationships with service users, their families, and external agencies.
• A good understanding of budgeting and financial management.
• A commitment to continuous professional development and a willingness to learn and adapt to new challenges.
• A genuine passion for supporting people to live fulfilling lives in their communities. If you share our values and are excited by the opportunity to make a real difference in the lives of those we support we would love to hear from you. Please submit your application, including a covering letter detailing why you believe you are the right person for this role, your CV, and any relevant supporting documents. We are an equal opportunities employer and welcome applications from all sections of the community. We particularly encourage applications from under-represented groups. We look forward to receiving your application!

Daily Activities

In your role as a Supported Living Manager within our team in Yorkshire and the Humber, each day presents an opportunity to make a positive impact on the lives of individuals who require additional support. Here's an outline of a typical day in this rewarding position:

*Morning Arrival

• : Upon arriving at the supported living facility, you will begin your day by reviewing the schedules for the individuals under your care and ensuring that all necessary arrangements are in place for the day ahead.

• *Team Meeting

• : Kick off your day with a brief team meeting to discuss any updates, challenges, or successes from the previous day. This is also an opportunity to coordinate activities, identify areas of support, and ensure effective collaboration throughout the day.

• *Individual Support Sessions

• : A significant part of your role involves spending quality time with each individual, understanding their unique needs, goals, and preferences. These sessions could involve helping with personal care tasks, facilitating social interactions, or assisting with daily living skills.

• *Planning and Coordination

• : Throughout the day, you will be responsible for planning activities that cater to the diverse needs and interests of those in your care. This may include organizing outings, arranging educational workshops, or setting up therapeutic sessions when required.

• *Addressing Challenges

• : As part of your role, you will encounter challenges and need to address them promptly and compassionately. This could involve resolving conflicts, addressing behavioral issues, or providing emotional support in times of distress.

• *Documentation and Reporting

• : It's essential to maintain accurate records of each individual's progress, challenges, and interventions. You will also be responsible for compiling reports for relevant stakeholders, including family members, social workers, and other professionals involved in the individuals' care.

• *Continuous Learning and Development

• : In this role, you will have opportunities to grow professionally through workshops, training sessions, and networking events. Staying up-to-date with best practices, new strategies, and advancements in supported living is crucial for ensuring the highest quality of care.

• *End of Day Wrap-up

• : As your day winds down, you will reflect on the activities of the day, make any necessary adjustments to tomorrow's plan, and ensure that all facilities are prepared for the next morning. This might include checking supplies, cleaning the living spaces, or arranging transportation for outings or appointments. Throughout this role, you will be expected to work in a compassionate, empathetic, and professional manner at all times, fostering an environment of respect, understanding, and growth for each individual in your care. Your dedication and passion for supporting others will make a tangible difference in their lives and contribute significantly to our mission as an organization.

Responsibilities Overview

In this key role within our team, you will be responsible for managing and leading a dedicated team of support workers in a residential setting for adults with learning disabilities and/or autism. Your primary objective will be to ensure the delivery of outstanding, person-centred support that empowers our service users to lead fulfilling and independent lives.

• *Leadership and Management:

Guide, motivate, and develop your team of support workers to deliver high-quality care and support. Foster a positive and inclusive work environment, promoting effective communication and collaboration among the team.

• *Service Delivery:

Oversee the delivery of personalised support plans, ensuring they are regularly reviewed, updated, and reflect the needs and aspirations of our service users. Collaborate with external professionals and stakeholders to ensure comprehensive support is provided.

• *Health, Safety, and Wellbeing:

Ensure compliance with relevant legislation, policies, and procedures regarding health and safety, safeguarding, and other aspects of care delivery. Proactively identify and manage risks to maintain a safe environment for all residents and staff.

• *Relationship Building:

Build strong relationships with service users, their families, and other key stakeholders. Encourage the active participation of service users in decision-making processes and promote their involvement in daily activities.

• *Continuous Improvement:

Actively seek opportunities for improvement within the service, encouraging innovation and best practice. Contribute to organisational development by sharing your insights and experiences with other teams and regions.

• *Compliance and Reporting:

Ensure all necessary records are accurately maintained and up-to-date, including support plans, incident reports, and safeguarding logs. Collaborate with the senior management team to ensure compliance with regulatory requirements, such as CQC (Care Quality Commission).

• *Community Integration:

Facilitate the integration of service users into their local communities, encouraging participation in social, educational, and vocational activities that promote independence and self-confidence. In this role, you will have the opportunity to make a real difference in the lives of vulnerable adults while working as part of a supportive and dynamic team. If you are passionate about care, committed to delivering exceptional support, and ready to take on a challenging yet rewarding role we would love to hear from you!

Company Overview

Welcome to a dynamic and compassionate organisation dedicated to enriching the lives of individuals with learning disabilities, autism, and mental health needs across Yorkshire and The Humber. We are committed to providing exceptional supported living services that promote independence, dignity, choice, and inclusion for all our service users. Our team is a diverse group of passionate professionals who strive every day to make a positive impact on the lives of those we support. We believe in empowering individuals to lead fulfilling lives by helping them develop life skills, maintain connections with their communities, and achieve their personal goals. As a Supported Living Manager, you will play an integral role in our mission. You will lead and manage supported living services, ensuring the delivery of high-quality care that is tailored to meet the unique needs and aspirations of each service user. Your responsibility extends beyond just providing care; you will also be instrumental in fostering a nurturing environment where our service users can grow and thrive. Our organisation offers a supportive and inclusive work environment, encouraging ongoing professional development, teamwork, and collaboration. If you share our passion for making a difference and have the skills and experience needed to excel as a Supported Living Manager we invite you to join us in our mission. Together we can help shape brighter futures for those we support.