Waiter or Waitress - Live In | Job in Moray

*Summary/Opportunity *

We are seeking a highly motivated and customer-focused Waiter or Waitress to join our dynamic team at an exceptional location in Moray. This is a unique opportunity for the successful candidate to live on site while working in a welcoming and professional environment, delivering exceptional service to our valued guests. As part of our team, you will play a crucial role in ensuring our patrons have a memorable dining experience. Your responsibilities will include:

• Greeting guests warmly and efficiently, managing seating arrangements, and explaining menu items with confidence and enthusiasm
• Taking accurate orders and communicating them promptly to the kitchen staff
• Providing exceptional customer service by anticipating guest needs, addressing concerns quickly and professionally, and offering personalized recommendations
• Managing billing, payments, and gratuities accurately and courteously
• Maintaining a clean and organized work environment at all times To be successful in this role, you should possess the following skills and attributes:
• Proven experience as a Waiter/Waitress in a high-volume dining establishment
• Strong communication skills and the ability to interact effectively with guests and colleagues alike
• Excellent time management and organizational skills, ensuring that tables are efficiently managed during busy periods
• A positive, flexible attitude and the ability to adapt to changing circumstances gracefully
• An understanding of food preparation and presentation to ensure dishes are served at their best
• A current Food Handler's Certificate or willingness to obtain one
• The ability to work shifts, including weekends and evenings This is a live-in position offering comfortable on-site accommodation as part of the remuneration package. In return for your dedication and commitment, you will receive a competitive salary, meal allowances during your shift, and the opportunity to grow within our organization. If you are passionate about hospitality, thrive in a fast-paced environment, and are eager to contribute to an exceptional dining experience we would love to hear from you! Please submit your resume and cover letter detailing your relevant experience and why you believe you would be the perfect addition to our team. We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please note that only candidates selected for an interview will be contacted. Join us in creating unforgettable dining experiences and take the next step in your hospitality career!

Competencies

• Demonstrate exceptional interpersonal skills and a friendly demeanor towards guests to ensure their satisfaction and a positive dining experience.
• Efficiently manage multiple tables and prioritize tasks effectively while maintaining a high level of customer service.
• Display a thorough understanding of menu items, specials, and dietary restrictions to provide accurate recommendations to diners.
• Collaborate with kitchen staff to address any issues related to food preparation or presentation.
• Communicate professionally and courteously with guests to resolve concerns promptly and maintain a positive atmosphere in the dining area.
• Manage time efficiently during busy service periods, ensuring that all tasks are completed accurately and on schedule.
• Maintain a clean and organized work environment, including the dining area and kitchen, to promote an enjoyable experience for guests.
• Balance multiple responsibilities, such as taking orders, serving food, and assisting with billing, without compromising the quality of service or attention to detail.
• Adhere to established protocols for handling cash transactions, credit card payments, and other financial matters securely and accurately.
• Work collaboratively with fellow waitstaff members, chefs, and kitchen staff to maintain a seamless dining experience for guests.
• Provide support to colleagues during peak service times, ensuring that every guest is attended to promptly and courteously.
• Offer constructive feedback and suggestions for improvement in the team's performance and overall dining operations.
• Uphold a positive and respectful attitude when interacting with colleagues, fostering a supportive and productive work environment.
• Demonstrate the ability to adapt quickly to changing service requirements and adjust your approach accordingly.
• Work effectively during irregular or extended hours, as required by the organization's operational needs.
• Proactively seek out opportunities for learning and professional development within the hospitality industry.
• Display a willingness to take on additional responsibilities as needed to support the success of the team and the organization.

Ideal Candidate Profile

*Ideal Candidate Profile: Waiter/Waitress - Live In *

We are seeking an enthusiastic and dedicated individual to join our dynamic dining team as a Live-In Waiter/Waitress. This is an exciting opportunity for someone who not only takes great pride in exceptional service, but also enjoys being part of a welcoming and vibrant community.

*Responsibilities: *

• Provide exceptional customer service, ensuring guests feel valued and welcome throughout their dining experience.
• Maintain a thorough understanding of our extensive menu to assist guests in making informed choices.
• Efficiently manage table settings and ensure the dining area is clean and organized at all times.
• Collaborate with the kitchen staff to address guest needs, such as dietary restrictions or preferences.
• Assist in light cleaning tasks, as needed, to help maintain a comfortable and inviting environment for our guests.

*Qualifications: *

• Proven experience as a Waiter/Waitress within a high-end dining establishment.
• Strong communication skills with the ability to engage effectively with guests of diverse backgrounds.
• Excellent organizational skills with a keen attention to detail and the ability to multitask in a fast-paced environment.
• Flexibility to work evenings, weekends, and holidays as required by our business operations.
• A positive attitude, willingness to learn, and a strong team player mentality.

*Benefits: *

• Accommodation provided on premises.
• Competitive salary with opportunities for bonuses based on exceptional service and guest satisfaction.
• Complimentary meals during shifts.
• Opportunities for career growth within our expanding organization. By joining our team, you will become an integral part of a thriving hospitality community in Moray. We encourage applications from candidates who are passionate about food, dedicated to excellence in service, and eager to grow with us. We look forward to welcoming you as a valued member of our team!

Application Steps

Thank you for your interest in joining our dynamic and welcoming team as a Waiter or Waitress at our establishment in Moray. To help streamline the application process we have outlined the steps below:

*Familiarize Yourself with Our Organisation: *

Spend some time learning about who we are, our mission, values, culture, and offerings. This will not only help you determine if our organisation aligns with your own beliefs and aspirations but also demonstrate to us that you have taken the initiative to research our team.

• *Review the Job Description:

Carefully read through the job description for the Waiter or Waitress position, ensuring you meet the essential requirements and qualifications. This will help you tailor your application to emphasize relevant skills and experiences.

• *Prepare Your Application Materials:

Gather the following documents to submit as part of your application:

• A cover letter addressing why you are a strong fit for this role and what makes you stand out from other applicants
• An up-to-date resume or curriculum vitae (CV) highlighting your relevant experience, skills, and education
• Contact information for at least two professional references

*Submit Your Application: *

Once you have prepared your application materials, submit them to our team through the application portal on our website or via email. Make sure to include all necessary documents as one file or clearly labeled attachments. Please note that we only accept applications submitted electronically, so do not mail hard copies of your application.

• *Monitor Your Application Status:

After submitting your application, you will receive an automated confirmation. We will review all applications carefully and respond to those who meet the initial requirements within a reasonable timeframe. If you are selected for an interview we will reach out to schedule a conversation.

• *Prepare for the Interview:

If invited for an interview, take some time to research our organisation further and prepare thoughtful responses to potential questions. Remember that this is also your opportunity to ask us any questions you may have about the role or our team.

• *Follow Up After the Interview:

After the interview, send a follow-up message expressing your gratitude for the opportunity and reiterating your interest in the position. This will help keep you top of mind as we make our final decisions. We look forward to reviewing your application and learning more about you! If you have any questions throughout the process, feel free to reach out to us via email or through our website. Good luck, and we hope to hear from you soon!

Inclusion Policies

At our esteemed establishment we prioritize diversity, equity, and inclusion in all aspects of our operations. We believe that a diverse workforce enriches our team, enhances our guests' experiences, and fosters a culture of mutual respect and understanding.

*Equal Employment Opportunity *

We are committed to providing equal employment opportunities to all individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to create an environment where everyone feels valued and respected, and where all employees have the opportunity to reach their full potential.

*Accessibility *

We are dedicated to making our workplace accessible to all individuals. If you require any accommodations during the recruitment process, please let us know. We will do our utmost to provide reasonable accommodations in a timely manner.

*Diversity & Inclusion Initiatives *

Our organisation actively supports and promotes diversity and inclusion initiatives. This includes:

• Regular training sessions for all staff on topics related to diversity, equity, and inclusion.
• Establishing Employee Resource Groups (ERGs) that provide a safe space for employees from underrepresented groups to connect, share experiences, and offer support.
• Implementing policies and practices that promote fairness and prevent discrimination in hiring, promotion, and other work-related activities.
• Regularly reviewing our recruitment processes to ensure they are free of bias and attract a diverse pool of candidates.
• Fostering an environment where open dialogue about diversity and inclusion is encouraged and valued. We believe that these initiatives not only make our workplace a better place for everyone but also contribute to the success of our business. We welcome applicants from all walks of life and are excited to learn about the unique perspectives and experiences you can bring to our team. By joining our team as a Waiter or Waitress - Live In, you will become part of an inclusive, supportive, and dynamic community dedicated to excellence in hospitality. We look forward to hearing from you!

Position Details

*Job Title: *

Waiter/Waitress - Live In

*Location: *

Moray, Scotland

*Salary: *

Competitive and commensurate with experience

*Accommodation: *

On-site staff accommodation provided

*Hours: *

Full-time hours (40 hours per week), flexible to include weekends and evenings as required.

*Job Description: *

We are seeking a talented, dedicated, and professional Waiter/Waitress to join our dynamic team in Moray. The ideal candidate will have exceptional interpersonal skills a passion for delivering excellent customer service, and a strong work ethic. In this role, you will be responsible for:

• Greeting guests warmly and efficiently
• Taking food and drink orders accurately and promptly
• Maintaining a clean and organized dining area
• Providing exceptional service to ensure guest satisfaction
• Collaborating with the kitchen staff to manage busy periods effectively
• Assisting with billing and payment processing

*Requirements: *

• Proven experience as a Waiter/Waitress in a high-volume establishment
• Excellent communication skills, both verbal and written
• Knowledge of wine, food, and menu items
• Ability to work well under pressure and handle multiple tasks simultaneously
• Flexibility to work weekends and evenings
• A positive attitude and strong team player mentality
• Current and valid food handling certification
• Eligibility to work in the UK (right to work documents)

*Benefits: *

• On-site staff accommodation provided (if eligible)
• Competitive salary commensurate with experience
• Opportunities for professional growth within our organisation
• Staff meals during shifts
• A supportive and inclusive team environment If you are a passionate and dedicated individual looking to further your career in the hospitality industry we would love to hear from you. Please apply today with your resume and a brief cover letter detailing why you are the ideal candidate for this position. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About the Company

*About the Company *

Nestled in the heart of Moray we are a charming and established restaurant offering exquisite dining experiences to our valued patrons. We pride ourselves on our warm hospitality, exceptional cuisine, and inviting ambiance that has earned us a reputation as one of the region's finest eateries. Our team is dedicated to providing an unforgettable experience for each and every guest who walks through our doors. With an emphasis on fresh, local produce and innovative culinary techniques we strive to create memorable meals that showcase the very best of Scottish gastronomy. Our welcoming and comfortable environment caters to a diverse range of occasions, from intimate gatherings to special celebrations. We are now seeking an energetic and passionate Waiter or Waitress to join our live-in team. As part of our family, you will have the opportunity to grow your skills, build lasting relationships with both colleagues and guests alike, and contribute to the continued success of our organisation. If you are a talented and enthusiastic individual who takes pride in exceptional customer service and is eager to help us create lasting memories for our guests we encourage you to apply for this exciting opportunity. We look forward to hearing from you!